Keepers + OwnerRez: Panama City Beach & Nashville — The Best STR Operations Platform for Multi-Market Operators

The Keepers + OwnerRez integration is designed to be seamless, non-invasive, and focused entirely on execution. Nashville property managers keep OwnerRez as their reservation system of record—all channel management, pricing, calendar sync, and booking workflows stay in OwnerRez exactly as before. Keepers connects to OwnerRez via API and reads three critical data points: reservation dates, property details, and guest information. Using this data, Keepers automatically triggers operational workflows: cleaning jobs are created for checkout-to-checkin windows; maintenance visibility captures issues reported at properties; inventory checklists are linked to the specific property and reservation; team communication is organized by property, not scattered across group chats. For Nashville STR teams managing multiple properties with rotating cleaners and service providers, this integration means zero manual job creation. A new OwnerRez reservation automatically becomes a cleaning job, a maintenance readiness check, and an inventory confirmation workflow in Keepers—with the right cleaner assigned based on geography and availability. The integration also supports write-back: when a cleaning is marked complete in Keepers, that confirmation is reflected in OwnerRez as operational proof. When maintenance is resolved, it updates the property status in OwnerRez. Nashville operators see a single timeline of every property event—reservation, cleaning, maintenance, readiness confirmation—without logging between systems. For property managers in Nashville with 10+ properties, this integration saves approximately 6-8 hours per week in manual coordination and follow-up.

One of the most underutilized gaps in OwnerRez is the lack of integrated service provider coordination. When a maintenance issue arises at a Nashville short-term rental, OwnerRez has no way to dispatch a plumber, electrician, or HVAC technician—operators must manage that separately. Keepers solves this for Nashville property managers by providing a nationwide service provider marketplace integrated with OwnerRez property records. When a maintenance issue is reported at a Nashville property—a broken appliance, a plumbing leak, an HVAC failure—it automatically creates a maintenance job in Keepers. The operator can then dispatch this job to a vetted service provider from the Keepers marketplace without leaving the system. The Nashville service provider receives the job, accepts or declines it based on availability, and completes the work with photo documentation. That completion is reflected back in the OwnerRez property record, creating a unified timeline. For Nashville operators managing 15+ properties, this integration means no more hunting for local plumbers, electricians, or maintenance contractors. The marketplace is pre-built with vetted professionals in Nashville across all critical service categories—HVAC, plumbing, electrical, handyman, pool service, lawn care, and others. Service companies pay a $50 monthly marketplace fee, not per-job, which incentivizes consistent work and relationship-building with Nashville property managers. Operators report faster maintenance response times (often same-day in Nashville) and higher service quality because providers on the Keepers marketplace are vetted and rated by other Nashville property managers. This transforms OwnerRez from a reservation platform into an operations infrastructure.

Implementing Keepers + OwnerRez for a Nashville property management operation is straightforward and non-disruptive. The first step is a discovery call with the Keepers team where Nashville operators describe their property portfolio, team structure, current cleaning and maintenance workflows, and the specific operational pain points they want to solve. Based on that conversation, the Keepers onboarding team provides a customized setup plan. For Nashville operators with existing OwnerRez configurations, Keepers engineers will integrate directly with the OwnerRez API—no manual data entry required. Property records, reservation dates, and guest information flow automatically from OwnerRez into Keepers, and the operation system immediately begins creating cleaning jobs and maintenance alerts for upcoming reservations. The next phase is team onboarding: Nashville property managers learn the Keepers dashboard, the cleaning workflow interface, the maintenance job creation system, and the service provider marketplace. Most Nashville teams are operational within 1-2 weeks of integration. Cleaners and service providers are added to the Keepers system over the following 1-2 weeks, with support from the Keepers implementation team. For Nashville operators already using OwnerRez, the integration requires no changes to existing OwnerRez workflows—reservations, messaging, and channel management continue exactly as before. Keepers simply adds the operational execution layer on top. Pricing for Keepers is customized based on property count, feature set, and marketplace participation level. Most Nashville property managers with 10-30 properties find that Keepers pays for itself within 30 days through reduced labor time, fewer callbacks, and faster turnover completion. Schedule a demo with the Keepers team today to see how OwnerRez + Keepers can transform your Nashville short-term rental operations.