🏠 Keepers Platform

OwnerRez + Keepers: Keep Your PMS, Power Your Operations

OwnerRez manages your reservations. Keepers runs your operations. Connect your OwnerRez booking data to cleaning workflows, AI-powered quality verification, maintenance coordination, and inventory visibility—all in one operations layer. No PMS replacement needed.

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20+
Hours saved per week
4.9★
Avg inspection score
100%
Turnovers tracked
1
Platform for everything

Everything you need to run your STR portfolio

Built for STR operators who are done duct-taping their operations together. Keepers handles every piece of your business in one powerful platform.

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Turnover Automation

Auto-schedule cleaners, inspectors, and restockers based on reservations — zero manual coordination.

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Maintenance Tracking

Log, assign, and resolve maintenance issues fast. Keep your properties guest-ready at all times.

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Guest Communications

Automate check-in instructions, house rules, and follow-ups. Deliver a 5-star guest experience every time.

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Pro Marketplace

Find, hire, and rate vetted local service pros. Build a reliable team without the headache.

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Reservation Control

Full visibility into every reservation across all your properties and channels — in one calendar.

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AI Quality Assurance

AI-powered inspection checklists and photo verification ensure nothing slips through the cracks.

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Financials & Statements

Owner statements, expense tracking, and financial reporting — all automated and always accurate.

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Portfolio Health

Real-time dashboards showing occupancy, revenue, and operational health across your entire portfolio.

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Team Communications

Keep your whole team — cleaners, maintenance, managers — aligned with built-in messaging and task tracking.

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See Keepers in Action

Watch how STR operators use Keepers to automate turnovers, manage maintenance, and scale their portfolios — all in one platform.

Why Property Managers Need Operations Software Alongside OwnerRez

OwnerRez is a powerful reservation and channel management platform, but it does not manage the operational work that happens between bookings. Property managers using OwnerRez face a common challenge: reservations flow in, but the operational coordination that follows—cleaning job assignment, maintenance tracking, inventory restocking, team communication, and guest-readiness verification—still happens through fragmented tools, group texts, spreadsheets, and manual follow-ups. This operational gap is where guest experience problems originate. A guest arrives to find the property is not clean, supplies are missing, or maintenance issues were overlooked. OwnerRez cannot prevent this because it is not designed to manage field operations. Keepers solves this by becoming the operations execution layer that sits on top of OwnerRez. When a reservation is created in OwnerRez, Keepers automatically creates the operational tasks needed to prepare that property: cleaning job assignment, inventory verification, maintenance review, and guest-readiness confirmation. This means property managers keep their trusted OwnerRez system for reservations, channels, and guest messaging while gaining a complete operations platform for the work that actually makes guests happy. OwnerRez tells you when a guest is checking in; Keepers makes sure the property is actually ready. For property managers running multiple properties with teams of cleaners and service providers, this operational layer transforms how quickly properties can be turned, how consistent quality can be, and how much time the manager spends on coordination instead of running actual operations. The result is higher occupancy, better reviews, fewer callbacks, and the ability to scale without proportionally scaling headcount.

How OwnerRez + Keepers Integration Works for Your Portfolio

The Keepers integration with OwnerRez is designed to be seamless from day one. Reservation data from OwnerRez—guest names, check-in times, property information, booking details—flows directly into Keepers, automatically triggering the operational workflows your property needs. When a guest books through Airbnb, VRBO, Booking.com, or direct channels synced to OwnerRez, that reservation immediately creates a Keepers turnover workflow tied to the correct property and check-in time. Your cleaning team sees the job assignment with property-specific checklists, inventory requirements, and guest expectations. Maintenance items flagged in OwnerRez or discovered during cleaning are visible in one place. Supply needs are tracked and confirmed. Guest readiness workflows aggregate cleaning completion, maintenance clearance, and inventory status into a single pre-check-in confirmation view. This integration eliminates the coordination steps that traditionally consume hours: property managers no longer manually assign cleaning jobs, track completion through texts, follow up on maintenance issues, or piece together guest-readiness from multiple sources. The workflow is automated. Cleaners and service providers see assignments in the Keepers app or through direct notification. Completion is confirmed with photo documentation, checklists, and issue reporting. The property manager receives a real-time view of operational status across the portfolio without making a single phone call. Because Keepers is PMS-neutral, the integration works without disrupting your OwnerRez workflow. Your team continues to use OwnerRez for reservations, channel management, and guest messaging exactly as you do today. Keepers becomes the operational execution layer that makes those reservations operationally possible.

Cleaning Workflow Automation Powered by OwnerRez Data

One of the most critical operational gaps for OwnerRez users is cleaning coordination. OwnerRez creates the booking; Keepers automates everything that follows. When a guest checks out and another guest checks in, a cleaning job automatically generates in Keepers with the correct property, check-out time, check-in time, and property-specific requirements. Cleaners or cleaning companies assigned to that property receive the job assignment with property-linked details: specific cleaning checklist items for that property, guest expectations, any special instructions, and the exact turnover window. Unlike generic cleaning apps, Keepers integrates cleaning jobs directly with OwnerRez reservation timing, meaning no manual date entry, no confusion about which property or which turnover, and no gaps where a cleaning job gets lost because it was forgotten in a text message. Cleaners complete the job and submit photo documentation along with checklist confirmation. Keepers AI Quality Assurance automatically reviews the submitted photos to detect visible cleaning issues—uncleaned surfaces, missed areas, leftover items, bathroom concerns, or supply problems. If AI detects a potential issue, it flags it for the property manager or cleaner to correct before the property is marked guest-ready. This verification layer catches problems before guest arrival, preventing the feedback loop of cleaning callbacks and guest complaints that damage reviews and revenue. For property managers running multiple properties with same-day turnovers, this automation is transformative. Instead of coordinating each cleaning through phone calls and follow-ups, the manager sees a real-time dashboard view of every cleaning job status across the portfolio—which are in progress, which are completed and verified, which have flagged issues, and which properties are ready for the next guest. Cleaning coordination that used to consume 4-6 hours per day happens through structured workflow visibility.

Maintenance Tracking and Service Provider Coordination from OwnerRez Reservations

Property maintenance issues in multi-property portfolios frequently get lost because they are reported across multiple channels—guest messages in OwnerRez, texts from cleaners, calls from service providers, or owner discovery during inspections. By the time a property manager consolidates these reports, issues have compounded or been forgotten. Keepers creates a single maintenance visibility system linked to each property in your OwnerRez portfolio. Maintenance issues can be reported by cleaners during turnover, by property managers in response to guest messages, by service providers after completing work, or by the owner during inspections. Every issue is logged to the property record with a description, photos, priority level, and assigned service provider. Unlike scattered email threads or group chats, maintenance issues in Keepers create a permanent, searchable record tied to the property, with full visibility into issue status, service provider assignment, completion confirmation, and any follow-up actions needed. When maintenance requires vendor coordination, Keepers connects issues directly to the service provider marketplace—cleaners, plumbers, electricians, HVAC professionals, pool service companies, handymen, and other local providers across multiple service categories. This means property managers can assign urgent maintenance directly to vetted providers without leaving the platform or making manual outreach calls. Service providers receive the job assignment through the Keepers app, see the specific property details and issue description, and confirm acceptance. The property manager receives real-time updates on job progress and completion. For emergency maintenance situations—a guest checks in and the AC is broken, or a cleaner discovers a plumbing issue—this direct routing to available service providers becomes a revenue-protecting tool. Issues that used to take hours to resolve through phone calls and coordination can be assigned and confirmed within minutes. The result is fewer guest complaints, faster problem resolution, and owners with confidence that maintenance across their portfolio is being tracked and handled, not ignored or lost in messages.

Inventory Management and Guest Readiness Verification Tied to Check-In

Guest complaints about missing supplies—toilet paper, soap, towels, coffee, linens—are one of the most preventable sources of one-star reviews and refund requests. Yet these issues persist because inventory restocking is not a required, documented step in the turnover process. OwnerRez brings a guest into the property; Keepers ensures the property is actually ready for that guest. Keepers provides property-specific inventory checklists that are delivered as part of every cleaning job assignment. Cleaners confirm item-by-item that supplies are stocked after completing the turnover—not just trust that they restocked, but documented confirmation. When stock levels are running low or items were not replenished, cleaners flag this through the app, creating a task for the property manager to address before check-in. This shifts inventory management from a reactive problem—guest arrives and complains supplies are missing—to a proactive confirmation workflow built into the turnover process. Beyond inventory, Keepers provides a comprehensive guest-readiness verification workflow that aggregates every pre-arrival confirmation into a single decision point. Before a guest checks in, the property manager or system can confirm: cleaning is complete and verified (photo-documented and AI-reviewed), supplies are stocked (cleaner-confirmed), maintenance issues are either resolved or noted for post-stay attention, and the property meets the guest standard. This is not a checklist the manager completes manually. It is an automated compilation of confirmations from cleaners, service providers, and the OwnerRez reservation data that converges into a single guest-readiness view. For properties with multiple turnovers per week, this guest-readiness automation prevents the operational missteps that generate the most damaging guest feedback. Property managers managing 20, 50, or 100+ properties cannot personally verify every turnover; Keepers automation and AI verification create the accountability and confirmation layer that makes this scale possible. The guest-readiness dashboard shows the manager exactly which properties are ready for their guests and which still need attention—no guesswork, no missed details, just clear operational visibility.

Team Communication and Operational Coordination Without Group Texts

OwnerRez connects the property manager to guests; Keepers connects the property manager to the team doing the operational work. As property portfolios grow, managing teams of cleaners, service providers, and property coordinators through group texts, WhatsApp, and phone calls creates communication failures. Messages get missed, context is lost, important details about specific properties are buried in general chat threads, and there is no record of who was responsible for what when issues occur. Keepers provides property-linked team communication that ties every message, issue report, and status update directly to the property and the specific job or task it relates to. When a cleaner has a question about property-specific requirements, they message through the Keepers job workflow tied to that property—not a group chat where context is lost. When a service provider completes maintenance work, they submit confirmation through the issue record for that property. When an inventory problem is discovered, the message is attached to the inventory task. This structure means property managers and team members are always working from the same record of what needs to happen, what is in progress, and what has been completed—at the property level, not in a general channel. For service providers and cleaners, the benefit is equally clear: they receive job assignments with all necessary details in one place, communicate about that specific job without searching through multiple group chats, and see confirmation and feedback tied to their work. This reduces the operational friction that causes missed jobs or incomplete work. It also creates accountability. When a task is assigned, completed, or abandoned, it is documented. The property manager has a record. When guests have issues, the manager can see exactly what happened during the turnover, who was responsible, and when steps were completed. Team communication shifts from scattered texts to organized, traceable operational records—the foundation of professional, scalable property management.

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Run your entire STR operation — maintenance, guest comms, financials, and portfolio health — all in one platform.

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Frequently Asked Questions

Do I have to replace OwnerRez to use Keepers?
No. Keepers is built to work alongside OwnerRez, not replace it. OwnerRez remains your reservation system and channel manager. Keepers becomes your operations execution layer. Your OwnerRez workflow stays exactly the same—reservations, guest messaging, payments, and channel management all continue through OwnerRez. Keepers automatically imports reservation data from OwnerRez to trigger operational workflows: cleaning jobs, maintenance coordination, inventory verification, and guest-readiness confirmation. You keep your trusted OwnerRez system and add Keepers for the operations work OwnerRez is not designed to handle.
How does OwnerRez data automatically flow into Keepers?
The Keepers integration with OwnerRez uses real-time API connections to sync reservation data. When a guest books through any channel in OwnerRez (Airbnb, VRBO, Booking.com, direct booking), that reservation data automatically creates a Keepers turnover workflow with the guest name, property, check-in time, check-out time, and booking details. This eliminates manual data entry. Property managers do not have to recreate reservations or manually assign cleaning jobs—Keepers does this automatically based on the OwnerRez reservation. The workflow includes property-specific checklists, inventory requirements, and maintenance checks. This automation reduces the coordination steps that normally consume hours.
Can Keepers help with cleaning quality control for my OwnerRez properties?
Yes. Keepers includes AI Quality Assurance that automatically reviews cleaning photos submitted after each turnover. When a cleaner finishes and submits photo documentation through Keepers, AI analyzes the images for visible issues—uncleaned surfaces, missed areas, debris, missing supplies, or other guest-readiness concerns. If issues are detected, they are flagged for the property manager or cleaner to correct before the property is marked ready. This catches problems before guest arrival, preventing the cleaning callbacks and one-star reviews that damage occupancy and revenue. For OwnerRez users managing multiple properties, AI Quality Assurance creates scalable quality verification without the property manager having to manually review every photo.
How does Keepers prevent maintenance issues from getting lost in OwnerRez operations?
Maintenance issues reported by cleaners, guests, property managers, or service providers are captured in a single Keepers maintenance queue tied to each property. Unlike emails or text messages that get buried, every maintenance issue is logged, assigned to a service provider (from Keepers marketplace or your existing vendors), tracked for completion, and confirmed. The property manager sees real-time maintenance status across the portfolio. When urgent maintenance is needed—a broken appliance or AC failure right before check-in—Keepers routes the issue directly to available service providers, drastically reducing resolution time and preventing guest complaints.
What happens if a cleaner forgets to restock supplies before a guest checks in?
Keepers makes supply restocking a required, documented step in every cleaning workflow. Property-specific inventory checklists are delivered with each cleaning job. Cleaners must confirm item-by-item that supplies are stocked—toilet paper, soap, towels, linens, coffee, and other property requirements. When restocking is complete, cleaners submit confirmation through the app. If supplies are low or not restocked, cleaners flag this as an issue, creating an alert for the property manager to address before check-in. This shifts inventory management from reactive problem-solving—guest complaints—to proactive confirmation built into the turnover workflow.
How does Keepers connect cleaning, maintenance, and inventory into one guest-readiness view?
Keepers provides a pre-check-in guest-readiness workflow that aggregates cleaning verification, maintenance status, and inventory confirmation into a single property status view. Before a guest checks in, the property manager can see: cleaning is complete and AI-verified, supplies are stocked (cleaner-confirmed), maintenance issues are either resolved or noted, and the property meets the standard. This is not a manual checklist; it is an automated compilation of confirmations from the team tied to OwnerRez reservation data. Property managers managing multiple properties see exactly which are guest-ready and which need attention—preventing the operational gaps that cause guest issues and damage reviews.
Can my cleaning team and service providers use Keepers without the PMS?
Yes. Cleaners and service providers receive job assignments through the Keepers app or mobile interface tied to specific properties and reservations. They do not need OwnerRez access. They see property-specific checklists, job requirements, inventory needs, photos, and special instructions in one place. They complete work, submit photo documentation and completion confirmation through Keepers, and communicate about issues through property-linked messaging. The integration is transparent to your team—they work in Keepers workflows while the property manager maintains oversight through both OwnerRez and Keepers.
Will Keepers work if I manage properties across multiple OTAs through OwnerRez?
Yes. Keepers is designed for multi-channel operations. Whether your OwnerRez portfolio includes properties syndicated to Airbnb, VRBO, Booking.com, multiple booking engines, or direct bookings, every reservation flowing into OwnerRez automatically creates the corresponding Keepers workflow. The property and reservation details are correctly matched regardless of which channel the guest booked from. This makes Keepers ideal for property managers running diverse portfolios across multiple platforms—one operations layer works for all properties and all channels managed through OwnerRez.
How much does the OwnerRez integration cost?
Keepers pricing is customized based on your portfolio size, property count, and which operational workflows you need. The OwnerRez integration is part of the Keepers platform—there is no additional integration fee. Pricing scales with the size of your portfolio and the features you use: cleaning workflows, AI Quality Assurance, maintenance visibility, inventory management, team communication, and service provider marketplace access. To understand pricing for your specific setup, schedule a demo with the Keepers team to review your operation and get a customized quote.

Related Topics

OwnerRez cleaning managementOwnerRez maintenance trackingOwnerRez AI quality assurancevacation rental operations platformSTR property management software

Keepers — The #1 STR Operations Platform

Automate turnovers, manage maintenance, coordinate your team, and scale your short-term rental portfolio — all in one place.

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