The Best STR Operations Software for Hostaway Integration Property Managers

The Keepers + Hostaway integration is built for property managers in Hostaway Integration who want to keep their PMS but gain operational control. When a reservation is created in Hostaway, that data flows directly to Keepers, automatically creating cleaning jobs, maintenance visibility, inventory checklists, and guest-readiness workflows. Hostaway Integration property managers no longer have to manually enter data in multiple systems or search through group texts to understand what needs to happen at each property. Keepers receives the reservation signal, knows the check-in and check-out times, and orchestrates the operational work backward from guest arrival. For Hostaway Integration operators managing multiple properties with different cleaning schedules, this automation is transformative. A property with a same-day turnover in Hostaway Integration gets a same-day cleaning assignment in Keepers, with a property-specific checklist, time estimate, and direct communication with the assigned cleaner. The cleaner receives the job on their phone, sees the exact property requirements, submits photos upon completion, and the operator receives automatic notifications about job status—no texts required. Hostaway Integration property managers also gain visibility into maintenance and inventory as part of the same workflow. When a cleaner discovers a broken fixture or notices supplies are low, they can report it directly through the Keepers app, linked to the property record. The operator sees every issue, can assign it to a service provider, track completion, and confirm it is resolved before the next guest arrives. This is operational intelligence that Hostaway cannot provide because Hostaway is a reservation system, not an execution system. Keepers becomes the execution and verification layer for Hostaway Integration operators. The integration is two-way: Keepers sends completion confirmations, photo evidence, quality assurance results, and property status back into the operator's view, creating a unified record in one platform of what needs to happen, what is in progress, and what is confirmed complete. Property managers in Hostaway Integration report that this single integration eliminates 20-30 hours per week of manual coordination, allowing them to scale their portfolio without adding staff.

Maintenance problems in Hostaway Integration properties can cost thousands of dollars if they are not identified and resolved quickly. A broken appliance discovered during a guest stay creates a service failure and a potential refund. An issue discovered the day before arrival eats into turnover time. Keepers solves maintenance visibility for Hostaway Integration operators by centralizing every maintenance issue, assigning it to vetted service providers, and tracking resolution until completion. When a cleaner working in a Hostaway Integration property discovers a broken dishwasher, loose door handle, or any other maintenance issue, they report it directly through the Keepers app. The operator is immediately notified. They can review the issue, assess urgency, and assign it to a plumber, electrician, handyman, or maintenance company through the Keepers service provider marketplace. For Hostaway Integration operators, this marketplace includes local, vetted professionals who understand STR operations and can prioritize same-day or urgent repairs. The service provider receives the job, confirms acceptance, and updates the operator on progress. The operator can see exactly when the issue will be resolved, manage the timeline relative to the next guest arrival, and confirm completion with photo evidence. Without this system, maintenance issues in Hostaway Integration properties get lost in email threads, phone calls, or texts. They either do not get reported at all, or they get fixed but the operator never receives confirmation. This creates liability and uncertainty. Keepers removes both. For Hostaway Integration property managers managing large portfolios, maintenance visibility becomes a portfolio-wide intelligence layer. The operator can see at a glance which properties have open maintenance issues, what they are, and when they are expected to be resolved. This prevents situations where a property is marked available in Hostaway but has a critical maintenance issue that will block guest arrival. Hostaway Integration operators also benefit from the service provider marketplace as a growth tool. Rather than trying to maintain relationships with individual plumbers, electricians, and handymen, property managers in Hostaway Integration can access a pre-vetted, quality-controlled provider network. This reduces the friction of finding reliable service professionals and accelerates problem resolution. Many Hostaway Integration property managers report that reliable maintenance coordination alone justifies using Keepers, because the cost of a guest complaint about a maintenance issue—lost revenue, refund, negative review—far exceeds the cost of the platform.

Hostaway Integration property managers evaluating STR operations software often compare Keepers to competitors like Breezeway, Turno, and other point solutions. The key differentiation for Hostaway Integration operators is that Keepers combines full operations platform capabilities with a service provider marketplace, PMS-neutral architecture, and AI quality assurance—all built specifically for the way property managers in Hostaway Integration actually operate. Breezeway is another operations platform, but Breezeway customers in Hostaway Integration report that it documents work completion without verifying the physical outcome. Keepers moves beyond documentation to actual property verification. When a cleaner marks a job complete in Breezeway, the job is done. When a cleaner submits photos in Keepers, AI Quality Assurance analyzes those photos, identifies issues, and requires correction until the property actually meets the standard. For Hostaway Integration operators, this distinction is critical. Breezeway can tell them a task is finished; Keepers can tell them the property is ready. Turno is focused primarily on cleaner coordination and scheduling. For Hostaway Integration property managers managing only cleaning, Turno may be sufficient. But Hostaway Integration operators managing multiple properties with maintenance needs, inventory concerns, and team communication requirements need more. Turno does not include maintenance visibility, inventory tracking, comprehensive team communication, or AI quality assurance. Keepers includes all of these as one integrated platform. Generic property management software from PMS platforms like Guesty or Hostaway (directly) has some operations features, but Hostaway Integration property managers who use these report that the operations features feel like add-ons, not the core product. Keepers was built from the ground up as an operations platform, making it more intuitive and powerful for the specific workflows Hostaway Integration operators depend on. The service provider marketplace is another Hostaway Integration differentiator. Keepers does not just coordinate work; it connects operators with vetted local professionals. This is especially valuable in Hostaway Integration, where reliable, trustworthy service providers are in high demand. A Hostaway Integration property manager can assign a maintenance job to a local plumber through Keepers, track the work, and build an ongoing relationship—all without leaving the platform. Competitors do not offer this integrated marketplace. Hostaway Integration operators also value the PMS-neutral approach. They keep Hostaway as their reservation system, but add Keepers as the operational layer. Other platforms force PMS replacement or integration complexity. Keepers works alongside any PMS, reducing risk and allowing Hostaway Integration operators to maintain their existing workflows while gaining operational control. For Hostaway Integration property managers, the choice is clear: Keepers is not just another task tracker or scheduling app. It is the operational system of record for short-term rental portfolio management, with the depth, integration, and verification capabilities that Hostaway Integration market leaders expect.