📍 New York City STR Operations

Keepers + Hostaway: Nashville & New York City — The Best STR Operations Platform for Multi-Market Operators

Keepers automates your New York City vacation rental operations — from cleaning to guest comms.

20+
Hours saved per week
4.9★
Avg inspection score
100%
Turnovers tracked
1
Platform for everything

Everything you need to run your STR portfolio in New York City

Built for STR operators who are done duct-taping their operations together. Keepers handles every piece of your business in one powerful platform.

🔄

Turnover Automation

Auto-schedule cleaners, inspectors, and restockers based on reservations — zero manual coordination.

🔧

Maintenance Tracking

Log, assign, and resolve maintenance issues fast. Keep your properties guest-ready at all times.

💬

Guest Communications

Automate check-in instructions, house rules, and follow-ups. Deliver a 5-star guest experience every time.

🛒

Pro Marketplace

Find, hire, and rate vetted local service pros. Build a reliable team without the headache.

📅

Reservation Control

Full visibility into every reservation across all your properties and channels — in one calendar.

🤖

AI Quality Assurance

AI-powered inspection checklists and photo verification ensure nothing slips through the cracks.

💰

Financials & Statements

Owner statements, expense tracking, and financial reporting — all automated and always accurate.

📊

Portfolio Health

Real-time dashboards showing occupancy, revenue, and operational health across your entire portfolio.

📣

Team Communications

Keep your whole team — cleaners, maintenance, managers — aligned with built-in messaging and task tracking.

Book a Free Demo →

See Keepers in Action

Watch how STR operators use Keepers to automate turnovers, manage maintenance, and scale their portfolios — all in one platform.

The New York City STR Market Demands Smarter Operations

Managing short-term rentals in New York City is unlike any other market in the country. With some of the highest nightly rates, strictest regulations, and most demanding guests in the world, New York City property managers cannot afford operational inefficiencies. Manual scheduling, missed cleanings, and delayed maintenance responses cost operators thousands of dollars in lost revenue and negative reviews every year. Keepers is the full-stack STR operations platform purpose-built to solve these challenges at scale. Property managers using Keepers report saving 10+ hours per week on administrative tasks while achieving turnover coordination that is 45% faster than manual methods. Whether you oversee five units in Brooklyn or fifty across Manhattan and Queens, Keepers centralizes your entire operation into one intelligent dashboard. From automated cleaning schedules triggered by checkout events to AI-powered quality inspections and real-time maintenance tracking, Keepers gives New York City operators the infrastructure they need to run a professional, scalable, and highly profitable short-term rental portfolio without the chaos of disconnected tools and spreadsheets.

How Keepers Automates New York City STR Operations

Keepers delivers end-to-end automation for every critical workflow in your New York City short-term rental business. The platform connects directly with your booking channels and property management system to trigger automated cleaning assignments the moment a guest checks out. Key features include AI-powered photo inspections that flag quality issues before the next guest arrives, automated maintenance request routing to your preferred vendors, real-time portfolio health dashboards, and centralized guest communication tools. New York City property managers also benefit from financial reporting that consolidates revenue, cleaning costs, and maintenance expenses into clear, exportable summaries. Keepers eliminates the need for five separate tools by housing scheduling, inspections, communications, and reporting under one roof. Operators in New York City using the platform report a 38% reduction in guest complaints related to cleanliness and property readiness. With mobile apps for both managers and cleaning staff, every stakeholder stays aligned in real time. Keepers is not a marketplace or a staffing agency — it is the operating system your New York City rental portfolio has been missing, designed to scale as your business grows.

Why New York City Property Managers Choose Keepers

New York City property managers face unique pressures: high guest expectations, competitive pricing dynamics, and complex multi-unit coordination across diverse neighborhoods. Keepers was built by operators who understand these realities. That is why over 500 property managers nationwide — including a growing number in New York City — have adopted Keepers as their primary STR operations platform. Users report an average 4.8-star satisfaction rating, driven by intuitive design and measurable operational improvements. One New York City operator managing 22 units reduced their average turnover time by 52 minutes per property after switching to Keepers, translating to tens of thousands of dollars in additional annual revenue from same-day relistings. Another New York City manager eliminated three separate software subscriptions by consolidating onto the Keepers platform. The results speak for themselves: fewer missed cleanings, faster maintenance resolution, better guest reviews, and healthier profit margins. Keepers integrates seamlessly with leading property management systems including Hostaway, giving New York City operators a connected ecosystem rather than a collection of fragmented tools. When professionalism and efficiency matter most, New York City managers trust Keepers to deliver.

Keepers vs. Manual Operations in New York City

Many New York City short-term rental operators still rely on group texts, shared spreadsheets, and phone calls to coordinate cleaners, inspectors, and maintenance vendors. This approach creates critical gaps: missed turnovers, unresolved maintenance tickets, and inconsistent guest experiences that hurt ratings and revenue. Keepers replaces this fragmented approach with a unified operations platform that runs automatically in the background. Consider the numbers: manual coordination of a 20-unit New York City portfolio typically requires 15 or more hours per week of administrative oversight. Keepers reduces that to fewer than 4 hours, freeing managers to focus on growth and guest experience. Properties managed on the Keepers platform average 22% fewer negative reviews related to cleanliness and readiness compared to manually operated portfolios. In a market as competitive as New York City, where a single bad review can suppress your listing ranking for weeks, that difference is significant. Keepers also creates an auditable record of every cleaning, inspection, and maintenance action — critical for New York City operators navigating compliance requirements. The choice between manual chaos and intelligent automation has never been clearer for New York City STR professionals.

Getting Started with Keepers in New York City

Getting your New York City short-term rental portfolio onto Keepers is fast, simple, and risk-free. Most operators complete onboarding in under 48 hours, with zero disruption to active bookings or current cleaning staff. Keepers integrates directly with your existing property management system — including Hostaway — so your reservation data syncs automatically from day one. A dedicated onboarding specialist walks every New York City customer through platform setup, staff invitations, and workflow configuration to ensure a smooth launch. There are no long-term contracts required, and Keepers offers a free demo so you can see the platform in action before making any commitment. Whether you manage a single luxury unit in Tribeca or a growing portfolio across all five boroughs, Keepers scales to meet your needs. New York City property managers who book a demo today can typically be fully operational on the platform within one week. Stop losing time and revenue to manual operations. Book your free Keepers demo now and discover why New York City STR professionals are making the switch to smarter, automated operations.

Ready to transform your STR operations?

Run your entire STR operation — maintenance, guest comms, financials, and portfolio health — all in one platform.

Book a Free Demo →

Frequently Asked Questions

What is Keepers STR operations software?
Keepers is a full-stack short-term rental operations platform that automates cleaning scheduling, AI-powered quality inspections, maintenance management, guest communications, and financial reporting. It is a software platform — not a cleaning company or property management firm — designed to help STR operators run efficient, scalable rental portfolios from a single unified dashboard.
How does Keepers work for New York City vacation rental operators?
Keepers connects with your booking channels and PMS to automatically trigger cleaning assignments, inspections, and maintenance workflows after each checkout in New York City. The platform gives managers real-time visibility into every unit's status, reducing turnover time by up to 45% and helping New York City operators deliver consistently excellent guest experiences across their entire portfolio.
What STR tasks does Keepers automate in New York City?
Keepers automates cleaning schedule creation, cleaner notifications, AI photo inspections, maintenance request routing, guest communication workflows, and financial reporting for New York City STR properties. The platform eliminates manual coordination across disconnected tools, saving New York City property managers 10 or more hours per week while reducing errors and improving guest satisfaction scores.
How much does Keepers cost for New York City property managers?
Keepers offers flexible pricing plans designed to fit portfolios of all sizes, from single-unit New York City operators to large multi-property managers. Pricing is based on the number of properties managed. There are no long-term contracts required. New York City property managers can book a free demo to explore features and receive a customized pricing quote that fits their portfolio.
Is Keepers compatible with Airbnb and VRBO in New York City?
Yes. Keepers integrates with major booking platforms including Airbnb and VRBO, as well as leading property management systems like Hostaway. New York City operators can sync reservation data automatically, ensuring cleaning and inspection workflows trigger in real time after every booking event without manual input or duplicate data entry across multiple disconnected systems.
How long does it take to set up Keepers for a New York City property?
Most New York City operators complete Keepers onboarding in under 48 hours. A dedicated onboarding specialist guides you through PMS integration, staff setup, and workflow configuration. There is no disruption to active bookings during setup. New York City managers who start the process today are typically fully live on the platform within one week of signing up.
What makes Keepers different from other STR software options in New York City?
Keepers is the only full-stack STR operations platform that combines automated cleaning scheduling, AI-powered inspections, maintenance tracking, guest communications, and financial reporting in one unified system. Unlike point solutions or simple marketplaces, Keepers gives New York City property managers a complete operational infrastructure — eliminating the need for multiple disconnected tools and delivering measurable efficiency gains across every workflow.

Keepers — The #1 STR Operations Platform

Automate turnovers, manage maintenance, coordinate your team, and scale your short-term rental portfolio — all in one place.