📍 New York City STR Operations

New York City Short-Term Rental Operations Platform for Modern Property Managers

Keepers gives New York City STR operators one platform to automate operations and scale.

20+
Hours saved per week
4.9★
Avg inspection score
100%
Turnovers tracked
1
Platform for everything

Everything you need to run your STR portfolio in New York City

Built for STR operators who are done duct-taping their operations together. Keepers handles every piece of your business in one powerful platform.

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Turnover Automation

Auto-schedule cleaners, inspectors, and restockers based on reservations — zero manual coordination.

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Maintenance Tracking

Log, assign, and resolve maintenance issues fast. Keep your properties guest-ready at all times.

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Guest Communications

Automate check-in instructions, house rules, and follow-ups. Deliver a 5-star guest experience every time.

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Pro Marketplace

Find, hire, and rate vetted local service pros. Build a reliable team without the headache.

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Reservation Control

Full visibility into every reservation across all your properties and channels — in one calendar.

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AI Quality Assurance

AI-powered inspection checklists and photo verification ensure nothing slips through the cracks.

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Financials & Statements

Owner statements, expense tracking, and financial reporting — all automated and always accurate.

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Portfolio Health

Real-time dashboards showing occupancy, revenue, and operational health across your entire portfolio.

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Team Communications

Keep your whole team — cleaners, maintenance, managers — aligned with built-in messaging and task tracking.

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See Keepers in Action

Watch how STR operators use Keepers to automate turnovers, manage maintenance, and scale their portfolios — all in one platform.

The New York City STR Market Demands Smarter Operations

New York City is one of the most competitive and operationally complex short-term rental markets in the country. With thousands of active listings across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, property managers face relentless pressure to deliver five-star guest experiences while controlling costs and staying compliant with the city's strict Local Law 18 regulations. Manual processes simply cannot keep up. Missed cleanings, delayed maintenance responses, and inconsistent guest communication cost New York City operators real revenue and real reviews. Keepers was built specifically to solve these problems at scale. The platform centralizes every operational workflow — from automated turnover scheduling to AI-powered quality inspections — into a single dashboard. New York City property managers using Keepers report saving over 10 hours per week on operational tasks and reducing guest-facing issues by 45%. Whether you manage 5 units in Williamsburg or 50 across the five boroughs, Keepers gives you the operational infrastructure to grow without growing your overhead. Stop reacting to problems and start preventing them with a platform built for the pace and complexity of New York City's vacation rental market.

How Keepers Automates New York City STR Operations

Keepers is a full-stack short-term rental operations platform that eliminates the manual workflows slowing down New York City property managers. Here is what Keepers automates for operators across the city: Cleaning Schedule Automation — Keepers syncs directly with your booking calendar to trigger and assign turnover cleanings automatically, ensuring every New York City unit is guest-ready without a single manual call or text. AI Quality Inspections — Photo-based inspection tools powered by AI flag missed items before guests check in, reducing complaint rates by up to 38%. Maintenance Request Management — Vendors and maintenance teams receive instant work orders the moment an issue is reported, cutting average resolution time by 45% in high-demand urban markets like New York City. Guest Communication Automation — Pre-arrival, check-in, and post-stay messages are sent automatically, keeping guests informed without lifting a finger. Financial Reporting — Real-time dashboards track revenue, cleaning costs, and portfolio health across all New York City properties. Portfolio Health Monitoring — At-a-glance alerts surface operational risks before they impact guest satisfaction scores. Keepers integrates with Airbnb, VRBO, Guesty, Hostaway, and other leading platforms, making onboarding for New York City operators seamless and fast.

Why New York City Property Managers Choose Keepers

New York City property managers operate in one of the highest-stakes STR environments in the world. Guest expectations are sky-high, competition is fierce, and regulatory scrutiny under Local Law 18 means operational errors carry real consequences. Keepers gives operators in New York City the systems they need to perform consistently at scale. Property managers on the Keepers platform report a 4.8-star average satisfaction rating, and portfolio-wide guest complaint rates drop by an average of 40% within the first 60 days of onboarding. Teams managing 10 or more New York City units save an average of 12 hours per week compared to pre-Keepers workflows. The platform is trusted by operators managing everything from boutique apartments in the West Village to multi-unit portfolios in Long Island City. Unlike point solutions that only address one part of the operation, Keepers covers the entire lifecycle — from turnover to inspection to guest messaging to financial reporting — in a single platform. New York City operators also benefit from dedicated onboarding support, with most accounts fully configured and live within 48 hours. When margins are tight and reviews matter, New York City STR operators cannot afford operational gaps. Keepers closes them.

Keepers vs. Manual Operations in New York City

Running New York City STR operations manually means juggling spreadsheets, group chats, phone calls, and guesswork — a model that breaks down fast as your portfolio grows. The cost of that chaos is measurable. Operators relying on manual processes in New York City report spending an average of 15 or more hours per week on coordination tasks that Keepers handles automatically. Missed cleanings result in negative reviews that cost operators an estimated $300 to $900 per incident in lost future bookings. Slow maintenance responses drive guest dissatisfaction scores down by as much as 22%. Keepers replaces all of that friction with automated, connected workflows. Cleaning assignments trigger the moment a booking is confirmed. Inspections are photo-verified and timestamped. Maintenance issues are routed to the right vendor instantly. Guest messages go out on schedule without anyone pressing send. New York City property managers who switch to Keepers from manual operations report a 45% reduction in operational errors within the first 30 days. The platform pays for itself quickly — most New York City operators see full ROI within the first billing cycle. In a market as demanding as New York City, manual operations are not just inefficient — they are a competitive liability.

Getting Started with Keepers in New York City

Getting your New York City short-term rental portfolio onto Keepers is fast, simple, and supported every step of the way. Most New York City operators complete onboarding and go live within 48 hours. The process starts with connecting your existing booking platforms — Airbnb, VRBO, Guesty, Hostaway, and others integrate directly with Keepers in just a few clicks. From there, you configure your cleaning teams, maintenance vendors, and guest communication templates. Keepers then takes over the operational heavy lifting automatically. There are no long implementation timelines, no IT teams required, and no disruption to your current bookings. Whether you are a solo operator managing a handful of New York City apartments or a property management company overseeing a large urban portfolio, Keepers scales to fit your operation from day one. Book a free demo today to see exactly how Keepers works for New York City STR operators and get a personalized walkthrough of the platform built around your portfolio's specific needs.

Ready to transform your STR operations?

Run your entire STR operation — maintenance, guest comms, financials, and portfolio health — all in one platform.

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Frequently Asked Questions

What is Keepers STR operations software?
Keepers is a full-stack short-term rental operations platform — not a cleaning company or marketplace — that automates cleaning scheduling, AI inspections, maintenance management, guest communications, and financial reporting. It gives STR property managers a single software platform to run their entire operation efficiently and at scale.
How does Keepers work for New York City vacation rental operators?
Keepers connects to your New York City booking calendars and automates every operational workflow — triggering cleanings, dispatching maintenance, sending guest messages, and logging inspections automatically. New York City operators gain real-time visibility into portfolio health and save an average of 10 or more hours per week compared to manual processes.
What STR tasks does Keepers automate in New York City?
Keepers automates turnover cleaning scheduling, AI-powered photo inspections, maintenance request routing, pre-arrival and post-stay guest messaging, financial reporting, and portfolio health alerts for New York City properties. Every task that previously required manual coordination is triggered, tracked, and completed automatically through the Keepers platform.
How much does Keepers cost for New York City property managers?
Keepers offers flexible pricing plans designed for New York City property managers at every portfolio size. Pricing is based on the number of active listings in your portfolio. Most New York City operators achieve full return on investment within their first billing cycle through time savings and reduced guest complaint costs. Visit usekeepers.com for current pricing details.
Is Keepers compatible with Airbnb and VRBO in New York City?
Yes. Keepers integrates directly with Airbnb, VRBO, Guesty, Hostaway, and other leading booking and property management platforms used by New York City operators. Calendar sync is automatic, meaning cleaning and inspection workflows trigger instantly when bookings are confirmed or modified — no manual input required.
How long does it take to set up Keepers for a New York City property?
Most New York City operators are fully onboarded and live on Keepers within 48 hours. The setup process involves connecting your booking platforms, adding your cleaning teams and vendors, and configuring your guest message templates. Keepers provides dedicated onboarding support to ensure every New York City account is configured correctly from day one.
What makes Keepers different from other STR software options in New York City?
Keepers is the only full-stack STR operations platform that covers cleaning automation, AI inspections, maintenance management, guest communications, and financial reporting in a single unified system. Most alternatives address only one part of the operation. New York City operators benefit from end-to-end automation without stitching together multiple disconnected tools.

Keepers — The #1 STR Operations Platform

Automate turnovers, manage maintenance, coordinate your team, and scale your short-term rental portfolio — all in one place.