Keepers + Guesty: Orlando & Park City — The Best STR Operations Platform for Multi-Market Operators

The Guesty + Keepers integration is purpose-built for Park City property managers who want to keep Guesty as their PMS system of record while adding operational execution and verification on top. Here's how the integration works for Park City operators: When a guest checks out and the next guest checks in on the same day, Guesty shows the turnover. Keepers automatically detects this reservation change and creates a cleaning job linked to that property and that turnover window. Park City cleaners receive the job notification with property-specific instructions, checklist, and timeline. As cleaners work, they confirm completion through the Keepers app, submit photos, and report any maintenance issues they discover. Keepers' AI Quality Assurance reviews the submitted photos automatically, flagging any cleaning issues before the property is marked ready. If maintenance is needed, Keepers routes the issue to the service provider marketplace, where Park City plumbers, electricians, HVAC technicians, and handymen can accept the job. Once maintenance is complete and verified, the property status returns to guest-ready. Throughout this entire workflow, the Park City property manager has one dashboard showing cleaning status, maintenance progress, inventory confirmation, and guest readiness—all synchronized with the Guesty reservation. If anything needs attention, alerts surface automatically. The property manager doesn't need to check Guesty for reservations, then Keepers for operations, then texts for cleaner status. Everything is unified. For Park City operators managing multiple properties with multiple cleaners and vendors, this integration eliminates the coordination chaos that typically requires a dedicated operations staff member. Keepers syncs bidirectionally with Guesty, so changes in either system stay synchronized. A cancellation in Guesty automatically cancels the cleaning job in Keepers. A new reservation creates a new cleaning job. Property managers in Park City report that this single integration change reduces their weekly operational management time by 8-12 hours while improving guest readiness reliability to 99%+. The Guesty integration is the foundation that makes Park City operators' jobs manageable at scale.

Park City properties present unique maintenance challenges. Many are luxury homes with high-end systems—geothermal heating, smart home automation, premium appliances, hot tubs, fireplaces, and complex plumbing. Mountain properties require specialized expertise: HVAC systems rated for high elevation, roof and gutter maintenance because of heavy snow, septic systems in areas without municipal service, and exterior maintenance for harsh winters. A broken hot tub or failed geothermal system in a Park City property during peak season can cost hundreds in lost revenue per day, plus guest refunds and negative reviews. Keepers solves this by integrating maintenance visibility with a Park City-focused service provider marketplace. When a maintenance issue is discovered—by a cleaner, a guest, or the property manager—it's captured in the Keepers system with a description, photos, and urgency level. Keepers' intelligent routing identifies the right service category and Park City service providers qualified for that trade. A geothermal system issue goes to HVAC specialists experienced with mountain systems. A plumbing problem goes to licensed plumbers in Park City who understand the area's septic and water systems. A hot tub issue goes to pool and spa service providers. Park City property managers can assign work directly through Keepers, or they can post it to the marketplace and let qualified local providers accept. Either way, the service provider receives the full job details—property address, issue description, photos, timeline, and compensation. Keepers tracks the entire lifecycle: job acceptance, arrival confirmation, photo documentation during work, completion confirmation, and invoice processing. Park City property managers receive real-time updates without having to call and follow up. For urgent issues—a guest arriving in 3 hours and the hot tub isn't working—Keepers' alert system tells the property manager immediately which Park City vendors are available and able to respond. This vendor network has become so valuable that many Park City operators tell us the marketplace access alone has paid for the platform. Instead of maintaining personal relationships with 15-20 vendors and hoping someone answers when there's an emergency, Park City operators have a vetted, organized vendor network integrated into their operations system.

Park City property managers ready to implement Keepers + Guesty integration go through a straightforward onboarding process designed to get operations running within 5-7 days. Here's how it works: Initial consultation with a Keepers specialist who understands the Park City STR market. During this call, the property manager walks through their current operations workflow, the properties they manage, the cleaners and vendors they work with, and their specific operational pain points. For Park City operators managing luxury properties, the conversation includes discussing cleaning standards, premium amenity care, maintenance priorities, and vendor reliability expectations. The Guesty integration is confirmed, and technical details are reviewed to ensure seamless API connection and data syncing. Property setup in Keepers begins with uploading the Park City property list and establishing property-specific checklists. A Park City ski lodge has different cleaning standards than a contemporary mountain home, so checklists are customized per property. The Keepers team helps Park City operators create checklists that match their actual standards, not generic templates. Cleaner and vendor onboarding happens next. Park City cleaners are invited to the Keepers platform, and the property manager explains how job assignments work, what the photo submission process looks like, and how the AI Quality Assurance review functions. For Park City property managers with existing vendor relationships, those vendors are added to the Keepers system so all work coordination happens in one place. Training is provided for the property manager, cleaners, and service providers on how to use Keepers for their specific role. Park City property managers learn the dashboard, how to assign cleaning jobs, how to route maintenance issues, how to interpret AI Quality Assurance flags, and how to track guest readiness. Cleaners learn how to receive jobs, complete checklists, submit photos, and report issues. Vendors learn how to accept jobs and confirm completion. The first 1-2 weeks typically involve close support from the Keepers team as Park City operators get comfortable with the new workflow. The Keepers success manager helps troubleshoot any integration issues, answers questions about the operations process, and helps optimize the workflow based on early experience. By week 2-3, most Park City operations are running smoothly in Keepers. Cleaners are submitting jobs with photos, AI is flagging issues, property managers are tracking guest readiness, and the operational visibility is transformative. Many Park City operators report that the shift from scattered coordination to unified operations is immediately obvious—they spend less time chasing status updates and more time running strategy. For Park City property managers with larger portfolios or complex vendor networks, Keepers offers white-label setup and custom integration support. Some property management companies serving the Park City market have chosen to white-label Keepers and offer it to their property owner clients as part of their management service. This model is especially valuable in Park City because it consolidates vendor relationships, cleaning coordination, and operational visibility under one brand and one workflow.