📍 New York City STR Operations

Keepers + Guesty: Nashville & New York City — The Best STR Operations Platform for Multi-Market Operators

Keepers gives New York City STR operators one platform to automate everything from cleaning to guest communications.

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20+
Hours saved per week
4.9★
Avg inspection score
100%
Turnovers tracked
1
Platform for everything

Everything you need to run your STR portfolio in New York City

Built for STR operators who are done duct-taping their operations together. Keepers handles every piece of your business in one powerful platform.

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Turnover Automation

Auto-schedule cleaners, inspectors, and restockers based on reservations — zero manual coordination.

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Maintenance Tracking

Log, assign, and resolve maintenance issues fast. Keep your properties guest-ready at all times.

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Guest Communications

Automate check-in instructions, house rules, and follow-ups. Deliver a 5-star guest experience every time.

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Pro Marketplace

Find, hire, and rate vetted local service pros. Build a reliable team without the headache.

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Reservation Control

Full visibility into every reservation across all your properties and channels — in one calendar.

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AI Quality Assurance

AI-powered inspection checklists and photo verification ensure nothing slips through the cracks.

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Financials & Statements

Owner statements, expense tracking, and financial reporting — all automated and always accurate.

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Portfolio Health

Real-time dashboards showing occupancy, revenue, and operational health across your entire portfolio.

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Team Communications

Keep your whole team — cleaners, maintenance, managers — aligned with built-in messaging and task tracking.

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See Keepers in Action

Watch how STR operators use Keepers to automate turnovers, manage maintenance, and scale their portfolios — all in one platform.

The New York City STR Market Demands Smarter Operations

Managing short-term rentals in New York City is unlike anywhere else in the country. With some of the highest nightly rates, the most demanding guests, and a complex regulatory environment, New York City property managers face operational pressure that traditional tools simply cannot handle. Spreadsheets, group chats, and disconnected apps create costly gaps — missed turnovers, delayed maintenance, and poor guest experiences that tank your reviews and revenue.

Keepers is built to solve exactly these problems. As a full-stack STR operations platform, Keepers centralizes every workflow that keeps your New York City portfolio running: automated cleaning schedules, AI-powered quality inspections, real-time maintenance ticketing, guest communication automation, and financial reporting — all in one place. Property managers using Keepers report saving 10+ hours per week per property and completing turnovers 45% faster than teams relying on manual coordination. In a market as competitive and fast-moving as New York City, that operational edge is the difference between a thriving portfolio and a struggling one. Keepers is not a staffing agency or a cleaning company — it is purpose-built software that empowers you to scale your New York City vacation rental business with confidence and consistency.

How Keepers Automates New York City STR Operations

Keepers delivers end-to-end automation purpose-built for the pace and complexity of New York City short-term rental management. Here is what the platform handles for you:

**Automated Cleaning Scheduling:** Keepers syncs directly with your booking calendar to auto-assign cleaners the moment a checkout is confirmed — no manual dispatching needed across your New York City properties.

**AI Quality Inspections:** After every turnover, Keepers uses AI-driven photo verification to confirm that each New York City unit meets your exact cleanliness and setup standards before the next guest arrives.

**Maintenance Request Management:** Guests and cleaners can flag issues instantly. Keepers routes maintenance tickets to the right vendor automatically, cutting average resolution time by up to 60%.

**Guest Communication Automation:** Pre-arrival instructions, check-in details, mid-stay check-ins, and post-checkout review requests are all sent automatically — saving property managers in New York City hours of manual messaging every week.

**Financial Reporting and Portfolio Health:** Real-time dashboards give New York City operators full visibility into revenue, expenses, cleaner costs, and portfolio performance metrics — without manual data entry.

Together these features give New York City property managers a single source of truth, replacing fragmented tools with one cohesive platform that scales as your portfolio grows.

Why New York City Property Managers Choose Keepers

New York City STR operators who switch to Keepers consistently report the same outcomes: faster turnovers, fewer operational errors, and significantly more time to focus on growing their portfolios. On average, Keepers users save 10+ hours per week in manual coordination tasks and see a 45% reduction in turnover time — critical advantages in a high-demand, high-cost market like New York City.

Property managers running portfolios of 5 to 500+ units trust Keepers because the platform is designed around real operational workflows, not generic project management features. Keepers integrates seamlessly with leading PMS platforms including Guesty, Hostaway, and others, meaning New York City operators do not have to abandon their existing tech stack to get started.

The AI inspection feature alone has helped New York City managers reduce guest-reported cleanliness complaints by over 35%, protecting review scores that directly impact Airbnb and VRBO search ranking and revenue. With Keepers, every member of your New York City operations team — from cleaners to maintenance vendors to supervisors — works from the same real-time platform. That alignment eliminates the communication breakdowns that cause costly mistakes, last-minute scrambles, and negative guest experiences that erode your competitive position in one of the world's most lucrative short-term rental markets.

Keepers vs. Manual Operations in New York City

Most New York City STR operators start with a combination of text message threads, shared Google Sheets, and calendar screenshots to coordinate their teams. That approach might work for one or two properties, but it breaks down fast — and in New York City, the cost of operational failure is steep. A missed turnover can mean a same-day cancellation, a one-star review, and thousands of dollars in lost revenue.

Keepers replaces that fragile manual system with automated, accountable workflows. Where manual operations leave New York City managers guessing whether a unit is ready, Keepers provides real-time AI-verified confirmation. Where a text-based maintenance request might get lost for days, Keepers routes and tracks every ticket to resolution. Where financial tracking means reconciling receipts at the end of the month, Keepers delivers live revenue and expense dashboards.

The numbers tell the story clearly. New York City property managers using Keepers complete turnovers 45% faster, reduce maintenance resolution time by up to 60%, and save more than 10 hours of administrative work per property each week. Compared to stitching together four or five disconnected tools, Keepers also reduces software spend for the average New York City operator. The platform consolidates what previously required separate scheduling, inspection, communication, and reporting tools into a single, integrated solution.

Getting Started with Keepers in New York City

Getting your New York City STR portfolio onto Keepers is fast, straightforward, and supported every step of the way. Most New York City property managers complete their initial setup and have their first properties live on the platform within 48 hours of signing up.

The onboarding process starts with connecting your existing PMS — whether that is Guesty, Hostaway, or another major platform — so that your booking calendar, property details, and team contacts flow directly into Keepers automatically. From there, you configure your cleaning and inspection standards for each New York City property, invite your cleaning teams and maintenance vendors, and activate automated guest communication sequences.

Keepers offers a free demo tailored specifically to New York City operators so you can see exactly how the platform handles your market's unique scheduling density, regulatory requirements, and operational pace before you commit. Whether you manage 3 units in Manhattan or 300 units across the five boroughs, Keepers scales to fit your operation. Book a free demo today and discover why New York City's fastest-growing STR operators are standardizing on Keepers as their operations platform of choice.

Ready to transform your STR operations?

Run your entire STR operation — maintenance, guest comms, financials, and portfolio health — all in one platform.

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Frequently Asked Questions

What is Keepers STR operations software?
Keepers is a full-stack short-term rental operations platform — not a cleaning company or property management firm. It is software that automates cleaning scheduling, AI quality inspections, maintenance ticketing, guest communications, and financial reporting, giving STR property managers one centralized system to run their entire operation efficiently and at scale.
How does Keepers work for New York City vacation rental operators?
Keepers integrates with your existing PMS to sync your New York City booking calendar in real time. When a checkout is confirmed, the platform automatically schedules cleaners, triggers AI inspections, and sends guest communications — eliminating the manual coordination that slows down New York City STR operators and causes costly mistakes between stays.
What STR tasks does Keepers automate in New York City?
Keepers automates cleaning scheduling, post-turnover AI photo inspections, maintenance request routing, pre-arrival and post-checkout guest messaging, and financial reporting. New York City property managers using Keepers save 10+ hours per week in manual coordination while completing turnovers 45% faster and reducing guest-reported cleanliness complaints by over 35%.
How much does Keepers cost for New York City property managers?
Keepers pricing is based on portfolio size, making it accessible for New York City operators managing anywhere from a few units to hundreds of properties. Pricing details and plan options are available during a free personalized demo. Most New York City operators find that Keepers consolidates multiple existing tools, reducing overall software spend while adding significantly more capability.
Is Keepers compatible with Airbnb and VRBO in New York City?
Yes. Keepers integrates with major booking platforms including Airbnb and VRBO through leading property management systems like Guesty and Hostaway. New York City STR operators can connect their existing tech stack to Keepers without disrupting current workflows, allowing the platform to sync reservation data and automate operations without requiring a full system migration.
How long does it take to set up Keepers for a New York City property?
Most New York City property managers have their first properties live on Keepers within 48 hours of signing up. Onboarding includes connecting your PMS, configuring property-specific cleaning and inspection standards, inviting team members and vendors, and activating automated guest communication sequences. Keepers provides dedicated onboarding support to ensure a smooth and fast launch.
What makes Keepers different from other STR software options in New York City?
Keepers is the only full-stack STR operations platform that combines cleaning automation, AI-powered quality inspections, maintenance management, guest communications, and financial reporting in a single product. Most alternatives handle only one or two of these functions. New York City operators using Keepers replace four to five disconnected tools with one unified platform, saving time, reducing errors, and scaling confidently.

Related Topics

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Keepers — The #1 STR Operations Platform

Automate turnovers, manage maintenance, coordinate your team, and scale your short-term rental portfolio — all in one place.

Book a Free Demo → Explore Features