📍 New York City STR Operations

Keepers + Guesty: Destin & New York City — The Best STR Operations Platform for Multi-Market Operators

Keepers automates your New York City vacation rental operations — from cleaning to guest comms — in one platform.

20+
Hours saved per week
4.9★
Avg inspection score
100%
Turnovers tracked
1
Platform for everything

Everything you need to run your STR portfolio in New York City

Built for STR operators who are done duct-taping their operations together. Keepers handles every piece of your business in one powerful platform.

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Turnover Automation

Auto-schedule cleaners, inspectors, and restockers based on reservations — zero manual coordination.

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Maintenance Tracking

Log, assign, and resolve maintenance issues fast. Keep your properties guest-ready at all times.

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Guest Communications

Automate check-in instructions, house rules, and follow-ups. Deliver a 5-star guest experience every time.

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Pro Marketplace

Find, hire, and rate vetted local service pros. Build a reliable team without the headache.

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Reservation Control

Full visibility into every reservation across all your properties and channels — in one calendar.

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AI Quality Assurance

AI-powered inspection checklists and photo verification ensure nothing slips through the cracks.

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Financials & Statements

Owner statements, expense tracking, and financial reporting — all automated and always accurate.

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Portfolio Health

Real-time dashboards showing occupancy, revenue, and operational health across your entire portfolio.

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Team Communications

Keep your whole team — cleaners, maintenance, managers — aligned with built-in messaging and task tracking.

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See Keepers in Action

Watch how STR operators use Keepers to automate turnovers, manage maintenance, and scale their portfolios — all in one platform.

The New York City STR Market Demands Smarter Operations

New York City is one of the most competitive short-term rental markets in the United States. With thousands of active listings across Manhattan, Brooklyn, Queens, and beyond, property managers face relentless pressure to deliver five-star guest experiences while managing complex, multi-property operations. The margin for operational error is razor-thin — a missed cleaning, a delayed maintenance request, or a slow guest response can mean a one-star review and lost revenue. Traditional spreadsheets and manual coordination simply cannot keep pace with the demands of the New York City STR landscape. Keepers was built specifically to solve this challenge. Our full-stack operations platform gives New York City property managers a centralized command center to automate scheduling, track property health, communicate with guests, and generate financial reports — all from a single dashboard. Operators using Keepers report saving over 10 hours per week on administrative tasks and achieving 45% faster turnaround times between guest stays. Whether you manage 2 properties or 200 across New York City, Keepers scales with your portfolio and eliminates the operational chaos that holds most STR businesses back from growing profitably.

How Keepers Automates New York City STR Operations

Keepers delivers end-to-end automation purpose-built for the New York City short-term rental market. The platform integrates seamlessly with Airbnb, VRBO, Guesty, and other leading tools to create a unified operations hub. Here is what Keepers automates for New York City operators: Cleaning Schedules — auto-assign and notify cleaning teams based on real-time booking data, reducing scheduling errors by up to 60%. Maintenance Requests — log, track, and resolve property issues before they impact guest experience. AI Quality Inspections — photo-verified checklists ensure every New York City property meets your brand standard after every turnover. Guest Communications — automated messaging for check-in instructions, mid-stay check-ins, and post-stay review requests. Financial Reporting — real-time revenue dashboards, expense tracking, and per-property P&L reports. Portfolio Health Monitoring — a live overview of all your New York City listings, flagging at-risk properties before problems escalate. These features work together to reduce operational overhead, eliminate manual follow-ups, and give New York City property managers the visibility they need to run a high-performing portfolio. Teams using Keepers cut operational costs by an average of 30% within the first 90 days of onboarding.

Why New York City Property Managers Choose Keepers

New York City property managers operate in a high-stakes, high-regulation environment where efficiency is a competitive advantage. Keepers has earned the trust of STR operators across the five boroughs and surrounding markets by delivering measurable results. Property managers using Keepers report a 4.8 out of 5 average platform rating and cite three primary reasons for choosing us: First, the platform replaces five or more disconnected tools — scheduling apps, spreadsheets, messaging platforms, and inspection checklists — with a single, integrated software solution. Second, Keepers provides AI-powered inspection technology that catches quality issues before guests check in, resulting in a documented 22% improvement in guest review scores for New York City operators. Third, our financial reporting suite gives New York City STR businesses the clarity to make data-driven decisions about pricing, staffing, and portfolio expansion. With over 127 verified reviews and a growing user base across New York City, Keepers is the operations platform that serious short-term rental managers rely on to professionalize their business. Our customer success team provides white-glove onboarding and ongoing support tailored to the unique regulatory and operational demands of the New York City market.

Keepers vs. Manual Operations in New York City

Most New York City STR operators start with manual operations — texting cleaners, updating spreadsheets, chasing maintenance vendors, and copy-pasting guest messages. This approach works at one or two properties but breaks down fast as portfolios grow. The hidden cost of manual operations in New York City is significant: property managers spend an average of 15 or more hours per week on administrative coordination, miss an estimated 1 in 4 maintenance issues before guest check-in, and respond to guest inquiries 3x slower than platforms with automated messaging. Keepers eliminates every one of these failure points. Automated cleaning schedules replace group text threads. AI inspections replace manual walkthroughs. Template-driven guest messaging replaces manual copy-paste workflows. Real-time financial dashboards replace monthly spreadsheet reconciliations. The result: New York City operators using Keepers reclaim 10 or more hours per week, reduce guest complaints by up to 35%, and scale their portfolios without proportionally increasing headcount. In a market as competitive and fast-moving as New York City, the operators who invest in smart software infrastructure consistently outperform those relying on manual processes. Keepers is that infrastructure.

Getting Started with Keepers in New York City

Getting started with Keepers in New York City is fast, simple, and risk-free. Most New York City property managers are fully onboarded within 48 hours of signing up. The process begins with a free platform demo where our team walks you through every feature relevant to your New York City portfolio size and operational needs. From there, you connect your existing booking channels — Airbnb, VRBO, Guesty, and others — and Keepers automatically syncs your reservations, property data, and team contacts. Our New York City onboarding specialists help you configure cleaning workflows, inspection templates, and guest messaging sequences tailored to your specific properties. There are no long-term contracts and no hidden setup fees. Keepers grows with your New York City portfolio, whether you are managing a handful of apartments in Brooklyn or a large multi-borough operation. Book your free demo today and discover why New York City's most efficient STR operators run on Keepers.

Ready to transform your STR operations?

Run your entire STR operation — maintenance, guest comms, financials, and portfolio health — all in one platform.

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Frequently Asked Questions

What is Keepers STR operations software?
Keepers is a full-stack short-term rental operations platform — not a cleaning company or property manager. It is software that automates cleaning schedules, maintenance tracking, AI inspections, guest communications, and financial reporting for STR property managers, all from a single centralized dashboard accessible on web, iOS, and Android.
How does Keepers work for New York City vacation rental operators?
Keepers connects to your New York City booking channels — Airbnb, VRBO, Guesty — and automatically syncs reservations to trigger cleaning assignments, inspection checklists, and guest messages. New York City operators get a real-time portfolio dashboard showing property health, upcoming turnovers, and financial performance across all listings without any manual coordination.
What STR tasks does Keepers automate in New York City?
Keepers automates cleaning scheduling, maintenance request tracking, AI-powered photo inspections, guest messaging sequences, financial reporting, and portfolio health monitoring for New York City STR operators. These automations eliminate manual workflows, reduce human error, and save New York City property managers an average of 10 or more hours per week on administrative tasks.
How much does Keepers cost for New York City property managers?
Keepers offers flexible pricing plans designed to scale with your New York City portfolio. There are no long-term contracts and no hidden setup fees. Pricing is based on portfolio size, making it accessible for operators managing just a few New York City properties all the way up to large multi-borough portfolios. Book a free demo to get a custom quote.
Is Keepers compatible with Airbnb and VRBO in New York City?
Yes. Keepers integrates natively with Airbnb, VRBO, Guesty, and other major booking platforms used by New York City STR operators. Once connected, reservation data syncs automatically to trigger cleaning assignments, inspection workflows, and guest communications — eliminating manual data entry and reducing turnaround errors across your New York City portfolio.
How long does it take to set up Keepers for a New York City property?
Most New York City property managers complete their Keepers onboarding within 48 hours. After booking a free demo, our onboarding specialists help you connect your booking channels, configure cleaning and inspection workflows, and set up automated guest messaging. New York City operators are typically fully operational on the platform within two business days of signing up.
What makes Keepers different from other STR software options in New York City?
Keepers is the only full-stack STR operations platform that combines cleaning automation, AI photo inspections, maintenance tracking, guest communications, and financial reporting in one unified tool. Unlike point solutions that solve one problem, Keepers replaces five or more disconnected tools — giving New York City property managers complete operational visibility and control from a single platform.

Keepers — The #1 STR Operations Platform

Automate turnovers, manage maintenance, coordinate your team, and scale your short-term rental portfolio — all in one place.